Delivery Terms

1. Standard Delivery

We are shipping products to the following countries. Should you not find your specific country on this list please contact us!

These prices apply for the first parcel with a weight up to 31,5 kg. 

Please notice

These shipping costs are for one standard parcel up to 31,5 kg and a package length of up to 1,20 m. Bulky goods, for example tanks, larger quantities of sea salt, long fluorescent tubes and other fragile goods may have special conditions, please discuss with the team upfront.

Austria		9,90€		Liechtenstein		19,90€
Belgium		9,90€		Luxembourg		9,90€
Denmark		9,90€		Netherlands		9,90€
Estonia		24,90€		Norway		24,90€
Finland		22,90€		Poland		22,90€
France		11,90€		Portugal		24,90€
Greece		24,90€		Spain		19,90€
Hungary		22,90€		Sweden		19,90€
Iceland		auf Anfrage		Switzerland		19,90€
Ireland		24,90€		United Kingdom		9,90€
Italy		18,90€		Romania		24,90€
Czech Republic		9,90€		Russia		42,90€

2. Delivery of animals

From 190, - Euro purchase value for animals we deliver ONLY in Germany FREE SHIPPING!

Live animal shipping generally takes place from Monday to Thursday. 
The exact shipping time of your order will always be coordinated with you to ensure a direct acceptance of the animals. There is NO shipping to packing stations or similar.
Under extreme weather conditions, the shipping of animals can be delayed or canceled. 

Conditions for Live animal courier service:

Returns and Refunds

Should your purchase arrive and appear faulty or broken please inform us immediately. We will aim to rectify the problem as soon as possible. In case it is necessary to return the goods, please obtain a proof of posting. Costs will be refunded as soon as we receive the product.

Should you be unhappy with your purchase without the product being faulty or broken you do have the right of withdrawel. 

Please look here for further conditions: Right of Withdrawal