Aquarium Supplies since 1995!
Support   Hotline: +49 (0) 5722 88 88 620

Delivery Terms

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1. Standard Delivery

We are shipping products to the following countries. Should you not find your specific country on this list please contact us!

These prices apply for the first parcel with a weight up to 31,5 kg. 

Please notice

These shipping costs are for one standard parcel up to 30,0 kg and a package length of up to 1,20 m. Bulky goods, for example tanks, larger quantities of sea salt, long fluorescent tubes and other fragile goods may have special conditions, please discuss with the team upfront.

Austria Flag Austria 15,90€ Liechtenstein Flag Lichtenstein 19,90€
Belgium Flag Belgien 15,90€   Luxembourg Flag Luxemburg 15,90€
Denmark Flag Danmark 15,90€   Netherlands Flag Nederlands 15,90€
Estland Flag Estland 20,90€   Norway Flag Norway 35,90€
Finnland Flag Finnland 20,90€   Poland Flag Polen 20,90€
France Flag France 20,90€   Portugal Flag Portugal 20,90€
Greece Flag Greek 20,90€   Spain Flag Spain 20,90€
Hungary Flag Ungarn 20,90€   Sweden Flag Sweden 20,90€
Iceland Flag Island 35,90   Switzerland Flag Switzerland 25,90€
Ireland Flag Irland 22,90€   United Kingdom Flag UK 19,90€
Italy Flag Italia 20,90€   Romania Flag Romania 20,90€
Czech Republic Flag Tschechien 15,90€   Russia

Flag Russia 47,90€

 

2. Delivery of animals

From 190, - Euro purchase value for animals we deliver ONLY in Germany FREE SHIPPING!

Live animal shipping generally takes place from Monday to Thursday. 
The exact shipping time of your order will always be coordinated with you to ensure a direct acceptance of the animals. There is NO shipping to packing stations or similar.
Under extreme weather conditions, the shipping of animals can be delayed or canceled. 

Conditions for Live animal courier service:

 

   up to
20 kg 
 ... 30 kg   ... 40 kg 
 Germany   Mainland   19,00 €  29,00 €   39,00 €

 

Returns and Refunds

Should your purchase arrive and appear faulty or broken please inform us immediately. We will aim to rectify the problem as soon as possible. In case it is necessary to return the goods, please obtain a proof of posting. Costs will be refunded as soon as we receive the product.

Should you be unhappy with your purchase without the product being faulty or broken you do have the right of withdrawel. 

Please look here for further conditions: Right of Withdrawal