Aquarium Supplies since 1995!
Support   Hotline: +49 (0) 5722 88 88 620

Delivery Terms

DHL Logo

1. Standard Delivery

We are shipping products to the following countries. Should you not find your specific country on this list please contact us!

These prices apply for the first parcel with a weight up to 31,5 kg. 

Please notice

These shipping costs are for one standard parcel up to 31,5 kg and a package length of up to 1,20 m. Bulky goods, for example tanks, larger quantities of sea salt, long fluorescent tubes and other fragile goods may have special conditions, please discuss with the team upfront.

Austria Flag Austria 9,90€ Liechtenstein Flag Lichtenstein 19,90€
Belgium Flag Belgien 9,90€   Luxembourg Flag Luxemburg 9,90€
Denmark Flag Danmark 9,90€   Netherlands Flag Nederlands 9,90€
Estonia Flag Estland 24,90€   Norway Flag Norway 24,90€
Finland Flag Finnland 22,90€   Poland Flag Polen 22,90€
France Flag France 11,90€   Portugal Flag Portugal 24,90€
Greece Flag Greek 24,90€   Spain Flag Spain 19,90€
Hungary Flag Ungarn 22,90€   Sweden Flag Sweden 19,90€
Iceland Flag Island auf Anfrage   Switzerland Flag Switzerland 19,90€
Ireland Flag Irland 24,90€   United Kingdom Flag UK 9,90€
Italy Flag Italia 18,90€   Romania Flag Romania 24,90€
Czech Republic Flag Tschechien 9,90€   Russia Flag Russia 42,90€

 

2. Delivery of animals

From 190, - Euro purchase value for animals we deliver ONLY in Germany FREE SHIPPING!

Live animal shipping generally takes place from Monday to Thursday. 
The exact shipping time of your order will always be coordinated with you to ensure a direct acceptance of the animals. There is NO shipping to packing stations or similar.
Under extreme weather conditions, the shipping of animals can be delayed or canceled. 

Conditions for Live animal courier service:

 

   up to
20 kg 
 ... 30 kg   ... 40 kg 
 Germany   Mainland   19,00 €  29,00 €   39,00 €

 

     up to
10 kg 
 ... 20 kg   ... 30 kg 
 Denmark                  29,00 €   46,00 €     58,00 €
 Netherlands      29,90 €    
 Luxemburg     29,90 €     
 Belgium     29,90 €     
 Austria      45,00 €     
 France      39,90 €    
         

  

Returns and Refunds

Should your purchase arrive and appear faulty or broken please inform us immediately. We will aim to rectify the problem as soon as possible. In case it is necessary to return the goods, please obtain a proof of posting. Costs will be refunded as soon as we receive the product.

Should you be unhappy with your purchase without the product being faulty or broken you do have the right of withdrawel. 

Please look here for further conditions: Right of Withdrawal